Privacy Policy

Effective Date: 25th July, 2025

Dwaso GH (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.dwasogh.com and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name

• Phone number

• Email address

• Billing and shipping address

• Mobile money or payment details (limited to necessary data)

• Account credentials (username, password)

b. Device & Usage Information

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Referring/exit pages

c. Transaction Information

• Order history

• Payment confirmations

• Delivery status

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders

• To communicate order updates or respond to inquiries

• To improve our website and user experience

• To personalize offers and promotions

• To detect and prevent fraud or abuse

• To comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies to:

• Recognize repeat visitors

• Store user preferences

• Monitor performance and usage analytics

You may disable cookies via your browser settings, but some features of the site may not function properly.

4. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Trusted service providers (e.g., payment processors, delivery partners)

• Legal authorities when required by law or in response to legal requests

• Business successors in the event of a merger, acquisition, or asset transfer

5. Data Security

We implement reasonable safeguards to protect your information, including encryption, access controls, and secure payment gateways. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law (e.g., tax, accounting, regulatory compliance).

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing communications

To exercise these rights, contact us via the details below.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the “Effective Date” at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Dwaso GH
Accra, Ghana
0302977160
WhatsApp: 0242705417
Email: info@dwasogh.com
Website: www.dwasogh.com